Documentation and Support

We maintain extensive user and developer documentation on how to access and use our infrastructure and services. The documentation aims to cover the common needs of new and experienced users, such as:

For individual questions that are not yet covered by the documentation, problem reports or any other issue that requires personal assistance we offer email support via a ticket system. Please follow our guide on how to write a support ticket.

In addition to general technical support our team of HPC and application domain expert is also able to provide advice with the effective use of scientific software, software compilation targeting our specific environment and beyond.